You can do it online, by phone or by post, and it can take as little as 5 minutes. This is because complaints play a vital role in helping regulators tackle the companies responsible for nuisance calls and messages. Without your complaints, regulators would find it much harder to identify and take action against those responsible.Īlthough complaining may not put a complete or immediate stop to all your nuisance calls or messages, it does help regulators take more targeted action in this area.
Your complaint can provide real benefits, both for you as an individual and for consumers generally. You will not be charged for sending texts to 7726. The number ‘7726’ was chosen because it spells ‘SPAM’ on an alphanumeric phone keypad – that’s a handy way of remembering it. To report a spam text, forward the text to 7726.ħ726 is a number all mobile customers using UK networks can text to report unwanted SMS messages or phone calls on a mobile. Instead, you may report the text to your network operator.
Responding to the text will confirm that your number is active and might actually result in you receiving more messages, or even voice calls. However, if the text message is from an unknown sender, or from a sender you are not familiar with, we recommend you don't reply. This will inform the sender that you no longer wish to receive their text messages.
STOP SPAM TEXTS CODE
If you receive a text message from a sender you are familiar with, or from a shortcode (a shortcode is usually 5 digits long but can be up to 8), reply ‘STOP' to the telephone number or short code shown in the text message. For example:Ĭlaims management – these mainly concern personal injury claims and claims for mis-sold payment protection insurance (PPI).ĭebt management – these messages offer various types of debt management services. A spam text is a text message sent to a mobile phone marketing a particular product or service.
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